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Thoughts for 2016: Recognising Human Progress and Innovation

Another Western New Year is upon us. This is a time for reflecting on the past twelve months, and for setting new goals. It’s an increasingly interesting process since we live, as the ancient curse has it, in the most interesting of  times.

There is no doubt that there were many difficulties in 2015. The complexities of the Middle East seem to grow ever more complex each week, and have triggered a refugee crisis that stretches and challenges the whole of Europe morally and practically. The Chinese are building new land to stake their claims in Asian seas, signalling new sources of potential future conflict. The World economy is still sailing  in uncertain waters and many are concerned with increases in asset prices relative to true underlying economic growth, or the continuing inertia in Europe after the Greek crisis of the summer. It’s easy to be pessimistic.

But take a step back, and there is an extraordinary level of progress driven by a combination of technology, the thirty-year economic march of the developing world and an undervalued contribution from global NGOs.

Ideas and innovation, markets and human charity have made profound differences. In many important ways, and on average, the world is improving.  On reflection, it seems many more people than not are striving to make it a better place – for themselves, their families, their teams and their societies.

To use a phrase that originates from Abraham Lincoln’s first inaugural address and was popularised by cognitive scientist Stephen Pinker, the actions of the better angels of our nature may still outweigh the activities of our demons. Pinker used the metaphor of angels to discuss what is an extraordinary decline in violence since our hunter-gatherer roots. It can also stand for other engines of human progress.

There are plenty of commentators who see this more positive big picture above the constant clatter and noise of more traditional news. Indeed, as one high-profile antidote to the focus on the negative, Bill Gates has written a recent letter on human progress in 2015. You can find it here.

Inspired by that, this article represents my thoughts across six themes:

  • Progress against Extreme Poverty
  • Progress in Health
  • Progress in Democracy, Global Governance and Human Rights
  • Progress in Space Flight as a Symbol for All Science
  • Progress in Digital Technology
  • Progress in Access to Financial Systems

Progress against Extreme Poverty

Parts of the left in the West have developed a renewed focus on inequality. Thomas Piketty’s 2013 magnum opus Capital in the Twenty-First Century argues that the rate of return on capital in developed economies is persistently greater than the rate of economic growth, causing inequality to always increase without intervention. The world is becoming more unfair on some measures. That has got a lot of media and political attention.

However, over the past thirty years or so, extreme poverty has declined massively thanks to a great renewal of economic growth in the developing world – across South America, China, India, Turkey, parts of Africa and many other places.

Screen Shot 2015-12-28 at 12.37.00
Decline in Global Poverty. Source: Max Roser and OurWorldInData.org.

On October 4th 2015, the World Bank announced that

“the number of people living in extreme poverty around the world is likely to fall to under 10 percent of the global population in 2015”.

The bank’s President, Jim Yong Kim, said:

“This is the best story in the world today — these projections show us that we are the first generation in human history that can end extreme poverty,’’

 Other metrics show both this progress, coupled  it must be said with a continuing need for focus. For example, the number of people with no access to clean drinking water fell below 700 million for the first time in history. More than 6.6 billion people, or 91% of the world’s population now use a clean drinking water source, up from 76% in 1990. Child mortality dropped for the 43rd year in a row

Progress in Health

Screen Shot 2015-12-28 at 12.38.10
Decline in cases of Polio. Source: WHO.

Africa marked a year without any polio. Bill Gates – in that annual letter on human progress wrote:

“This milestone represents a huge victory—one that some experts feared would never come.”

In April, health officials declared the Americas were the first part of the world to have eliminated rubella – the result of a 15-year program.

And after a difficult start, and too much lost life, the Ebola crisis in West Africa was brought to a close. Schools and businesses reopened. There are  promising results from experimental Ebola vaccines.

The longer battle against AIDS is also showing progress. Deaths are in decline, from a high of 2 million in the early years of this century to 1.2 million this year.

Beyond these victories against the ancient enemy of disease, technological progress in health continues. Nobel prizes went to medical researchers who developed drugs that helped the poor – including Artemisinin, which treats malaria, and Ivermectin that hammers diseases caused by parasitic worms.

More steps were made in the 3D printing of replacement body parts, and we have just seen initial steps in using portable, wearable – even edible – low-cost tech to help manage health and fitness.

Longer term, gene editing may drive incredible benefits – and quite possibly some hard moral choices – in medicine and agriculture.

Progress in Democracy, Global Governance and Human Rights

 There remain parts of the world shuttered in darkness, or parts which may be economically successful, but where our normal assumptions of free speech do not hold. However, it is easy to underestimate the real progress that is sometimes made, although sometimes with small, inch-long steps.

Street post of Aung San Suu Kyi. Source Edenpictures under Creative Commons licence.

This year the remarkable Nobel Peace Prize laureate Aung San Suu Kyi won a majority in Myanmar’s national elections. In Nigeria, a complex and difficult election resulted in that country’s first ever democratic transfer of power.

The West has moved with remarkable recent speed to fully accept gay rights. Although still a challenging concept for some on a personal basis, a majority of younger people in the US say that same-sex couples should be allowed to marry, and the country’s highest court agrees. Ireland voted to legalize same-sex marriage in a referendum that reflected a very new outlook for that country. Personal freedom matters.

Women voted for the first time in Saudi Arabia, and a number of female councilors were elected. Very importantly, the growth on a global basis of literacy of women continues.

And although the situations in Eastern Europe or the Middle East show the limits of global governance, the climate change conference in Paris in December 2015 did produce a long-term goal to limit global warming to ‘well below’ 2C, or 1.5C if possible. It’s easy to be cynical about this process, but CNN’s John D. Sutter rightly called it:

“a giant shove in the right direction.”

Progress in Space Flight as a Symbol for All Science

For those with a passion for space and space flight, 2015 represented an extraordinary year. The events of the year in space inspire. They push forward the boundaries of human knowledge and stand as symbols of the overall power of science and technology.

We started the year with a European example as the probe Rosetta continued to send remarkable data and images from the active comet 67P/Churyumov–Gerasimenko.

Then NASA’s ion-engine-driven Dawn probe became the first spacecraft to successfully reach two different solar system bodies. After leaving the asteroid Vesta, it arrived at the minor plant Ceres on March 6, 2015. Ceres is a true world that contains a third of the total mass of the asteroid belt, and almost unknown before. Dawn is now mapping its surface in exquisite detail.

Full disk Pluto as seen from New Horizons

In July, the probe New Horizons flew past Pluto revealing  a strange, beautiful and active world of ice mountains and flat, cracked plains.

There was historically significant progress in launch systems, driven by princes of the Internet. Jeff Bezo’s Blue Origins initiative landed a small rocket after take-off. Even more spectacularly, Elon Musk’s Space-X landed a Falcon 9 first stage that had just successfully put a payload into orbit. Both these achievements set up the space launch industry for a level of re-usability dreamed of since the 1950s, and only partly delivered by the complex, expensive and now retired space shuttle system.

And for Brits, we have the rare privilege of having a UK astronaut – Tim Peake – on the International Space Station.

Progress in Digital Technology

Like the parable of the chessboard where a grain of rice was left on the first square, then two on the second, four on the third and so on, exponential or geometric growth becomes its most miraculous in its later stages. The power of digital tech has doubled every 18-months since the creation of integrated circuits. We are now really beginning to see its potential.

This process – usually referred to as Moore’s Law of course – means that today’s computers are billions of times more powerful than their ancestors.

This creates potential opportunity – ranging from start-ups to major enterprises – of staggering scale.

So as one example, Google’s robotic vehicles have now travelled over a million autonomous miles in Texas and San Francisco without crashing.

Internet and phone access is becoming close to truly universal, which empowers both the rich and the global poor. This was in fact an important United Nations Millennium Development Goal. Ten times as many people now have mobile phones as did at the turn of the century, and Internet penetration of its potential global audience has jumped from 6% worldwide to 43%. This means there are now more than three billion people online, and around 2 billion of them are from the developing world

For enterprises, there is a decade of opportunity ahead around cloud and software-as-a-service, new ways of engaging customers, and new agile ways of getting things done. There are many genuine opportunities to use AI given the redundancies offered by new digital capacity. Those who work in this space are typically fired up with enthusiasm about the potential for positive change.

Progress in Access to Financial Services

Source: 401kcalculator.org under Creative Commons licence

This may not seem as a grand an area as others, but it is in fact fundamental to freeing up human talent, and enabling the poor to create their own destinies. Good financial systems drove the rise of the West and the first Industrial Revolution. New low-cost systems can make a global difference. Access to financial services  – empowered by technology – certainly makes Bill Gates list.

For example, the middle classes in places like Egypt have issues using e-commerce because their incomes are too low to access normal global banking services, and new forms of banking help with that. Another example: Micro-lending can help create businesses and stimulate enterprise in the most surprising of environments – from cities to villages and farms in the developing world. It can also empower women to drive their own destinies.

And the innovation that drives current change is often lightweight digital banking technology on mobile phones.

One report indicated that between 2011 and 2014 an additional 700 million more people became customers at banks and similar, or mobile financial service providers. The ‘unbanked’ dropped by 20%. In places such as Cote d’Ivoire, Somalia, Tanzania, Uganda and Zimbabwe more adults use a mobile money account than an account at a normal financial institution. India, Brazil and Bangladesh are also showing great progress.


We live in interesting times –  where the engines of progress have made gigantic differences to the fate of humankind, and should on balance continue to do so. There will be challenges, and sometimes great ones. However, it’s possible, maybe likely,  our collective futures will be more utopian than dystopian. That’s a good thought for 2016. Happy New Year.

Smiles from the threshold of the year to come,
Whispering ‘it will be happier’…”  – Alfred Lord Tennyson

Keith Haviland is a business and digital technology leader, with a special focus on how to combine big vision and practical execution at the very largest scale, and how new technologies will reshape tech services. He is a Former Partner and Global Senior Managing Director at Accenture, and founder of Accenture’s Global Delivery Network.  Published author and active film producer, including Last Man on the Moon. Advisor/investor for web and cloud-based start-ups.

Lost on Mars – Christmas 2003

Christmas Day 2003 was meant to be a special day for the exploration of Mars, and for a charismatic scientist named Colin Pillinger. In the end, it was the key moment of a story that involves loss and rediscovery, innovation, lessons around program management and flawed but inspirational leadership.

A probe called Beagle 2 – christened after the ship that supported Darwin’s famous voyage of exploration – was intended to land on the Martian surface in the small hours of Christmas morning, UK time.

Its destination was Isidis Planitia, a vast impact basin that sits across the border between the ancient highlands and the northern plains of the Red Planet.

Beagle 2 was a low-cost, small-scale and minimalist British spacecraft. It had, however, audacious goals to directly search for life. Colin Pillinger was its Principle Investigator.

After piggybacking across tens of millions of miles of empty space, the craft had detached from its mother ship, the European Space Agency’s (ESA) Mars Express, on 19th December 2003 where it would fall towards Mars on a relentless ballistic trajectory.

A Violent Landing

mars-express_beagle_art_atmosphereentry_1600x1078The plan was this. Beagle 2 would slam into the Martin atmosphere at 20,000 km/hour. After a violent deceleration in the Martian atmosphere, parachutes were to deploy. Then just two hundred meters above the Martian landscape, large airbags would inflate to cushion the final impact of the vehicle. The lander would bounce on the surface at about 02:45 UT on 25 December 2003, and come to a stop.

At that point the top of the lander would peal open, pushing out four solar panels. A signal would then be sent to Earth immediately after landing and another the next Martian day to confirm that Beagle 2 had survived both the landing and its first lonely and cold night on Mars.

That was a prelude to the real science. A panoramic image of the landing area would later be taken using the stereo camera. The lander arm was to dig up soil samples for analysis, and a probe nicknamed the mole would inch its way across the surface. Beagle 2 would begin to make its contribution to history.

No Signal

It didn’t happen that way of course. Instead on that Christmas Morning, there was a cold, distant silence.

A search begun. Throughout January and February, Mars Express, the American orbiter Mars Odyssey, even the great Lovell Telescope at Jodrell Bank would attempt to pick up a signal from Beagle 2. Throughout the Beagle team said they were “still hopeful” of finding a successful signal.

But every time there was no such signal, no sign of the little craft.

The Beagle 2 Management Board declared beagle 2 lost on 6th February 2004. On 11 February, ESA announced an inquiry would be held into the failure of the mission. The results of that enquiry would prove to be highly critical.


Beagle_2_e_Colin_PillingerThe voyage of Beagle 2 started within the Open University – a British distance learning institution created in the 1960s. Its scientists have been major contributors to the study of a group of meteorites blown off the surface of Mars and the suitability of the ancient Martian environment for life.

In 1997 ESA announced Mission Express with a 2003 launch date. It was then that Colin Pillinger of the Open University team, and a member of the ESA Exobiology Study Group, proposed a lander. The craft would be dedicated to looking for life and conducting chemical analysis of the Martian environment. The name Beagle 2 arose quickly, and Colin himself gave the rationale:

“HMS Beagle was the ship that took Darwin on his voyage around the world in the 1830s and led to our knowledge about life on Earth making a real quantum leap. We hope Beagle 2 will do the same thing for life on Mars.”

The journey had started.

A Very British Eccentric

Colin Pillinger was a larger-than-life figure, and had cast himself from the mould of the archetypal British eccentric scientist. He lived on a farm and possessed “mutton-chop” whiskers that always made him instantly recognizable. Personally, he could be challenging. Professor David Southwood of Imperial College would say:

“My own relationship with him in the Beagle years was stormy … Fitting the much bigger Mars Express project, as I had to, around Colin’s far from standard approach was not easy and he could be very exasperating. Nonetheless, he had genius, a very British genius”.

He could also be inspiring and inspirational. Professor Monica Grady was once one of Pillinger’s PhD student. She would say:

“He was a determined and controversial figure. I crossed swords with him more than once in the 35 years I have known him. But he was enthusiastic, inspirational and never failing in his drive to promote planetary sciences and the science that would come from missions to the moon and Mars. He was one of the most influential people in my life.”

He and his team certainly had a flair for grabbing attention. To put the Beagle 2 project on the map and get financial support, they got the band blur to record mission’s call-sign was composed by the band Blur. The calibration target plate intended for testing Beagle 2’s cameras and spectrometers after landing was painted by Damien Hirst.

Pillinger raised sufficient funds to attempt the mission – although funding was always very light by international standards. A consortium was created to build the probe across the Open University, the Universities of Leicester and Wales, Astrium, Martin-Baker, Logica and SCISYS.

Mars Express launched from Baikonur on 2 June 2003, and on it sat its little disk-shaped companion: Beagle 2.

Analysis of the Failure

In May 2004 the findings of the ESA report were published in the form of 19 recommendations, many of which speak about issues that will be familiar to any student of program management.

It could – and certainly was – read as an indictment of Colin Pillinger’s leadership and management style. The Telegraph newspaper would say the report:

“is believed to criticize the management of the project and blame a lack of testing, time and money for its failure. While he is not named directly, the report is likely to be seen as critical of Professor Colin Pillinger … even before the probe left for Mars … critics of Prof Pillinger warned that Beagle 2 had not been adequately tested”

There were recommendations that covered accountability, and adequate resourcing. Others mentioned the need for appropriate systems level documentation and robust margins to cope with the inherent uncertainties of space flight.

There was also an underlying assumption that Beagle 2 had failed catastrophically. So many of the recommendations covered testing of all kinds, and especially the shocks and processes around entry and landing.

But the truth was that Beagle 2’s fate was a mystery. The probe – without landing telemetry – had simply vanished.


Colin Pillinger continued to display his usual spirit after the report. He said shortly after publication “It isn’t over with Beagle by any means.” He continued to push for another landing attempt, but unsuccessfully.

Then tragically, after a period of ill health, he died unexpectedly of a brain hemorrhage, just two days before his 71st birthday at Addenbrooke’s Hospital in Cambridge on 7 May 2014.

The obituaries were respectful. Just getting Beagle 2 started was seen as an achievement, and many gave him the credit for rekindling British interest in space and space flight.

But he died not knowing what had happened to the spacecraft he had conceived and build.

History is Rewritten


But then history was rewritten.

On 16 January 2015, it was announced that the lander had been located intact on the surface of Mars by NASA’s Mars Reconnaissance Orbiter, in the expected landing area within Isidis Planitia. The images had been taken in 2013, but not analyzed until after Pillinger’s death.

The images demonstrated the probed had properly landed and partially deployed, with its parachute and back cover nearby. Some of the solar panel petals had deployed, but not all, preventing deployment of its radio antenna. Beagle 2 appeared to have just a few mechanical movements and one faulty motor from success.

One newspaper claimed:

The history books must be re-written to show that the Beagle 2 mission was a success after the first pictures of the probe proved that it did land safely on Mars, vindicating lead scientist Colin Pillinger.

Dr David Parker, then CEO of the UK Space Agency would comment:

“Beagle 2 was much more of a success than we previously knew. The history books need to be slightly rewritten to say that Beagle 2 did land on Christmas Day 2003.”


In the final analysis, Beagle 2 was a most peculiar space mission – created by a British eccentric and funded poorly. It was also perhaps poorly program managed.

However it was genuinely inspirational, becoming a project that touched people’s hearts and minds. There is no doubt it failed, but we now know  it also came within moments of absolute, joyous triumph. This little, underfunded craft almost worked. As Colin Pillinger himself once said

A little set back like a lost lander should not discourage visionaries.

Images used in this article are from ESA and NASA.

Keith Haviland is a business and digital technology leader, with a special focus on how to combine big vision and practical execution at the very largest scale, and how new technologies will reshape tech services. He is a Former Partner and Global Senior Managing Director at Accenture, and founder of Accenture’s Global Delivery Network.  Published author and active film producer, including Last Man on the Moon. Advisor/investor for web and cloud-based start-ups.

I Saw a Mash-Up of Royalty, Business and New Tech Innovation. It Worked.

Over the last two years I have been working with a small number of start-ups. These are mostly digital and cloud-based, although one is bringing innovation to large-scale consumer goods, and has built an impressive robotic production line near Cambridge. As a result, I have begun to build a classic entrepreneur’s network.

So, a few weeks ago I received an invitation to an event called Pitch@Palace, which is exactly what its name suggests – a start-up demo-day style event that was to be held at St James Palace on November 5th (a day that traditionally – and in this case ironically – marks the Gunpowder plot of 1605 where Guy Fawkes and other conspirators attempted to blow-up the House of Lords).

Pitch@Palace is led and sponsored by the Duke of York who introduces the program on its website with:

 “British prosperity, in all its forms, is central to my work. I want to recognise and reward the people and organisations working to ensure that we have the workforce, intellectual property and entrepreneurial culture to succeed.”

I wasn’t sure what to expect. The event would be well intentioned I was sure. Worthy. But could it be connected to the technical zeitgeist, relevant, genuinely innovative?

In the end, I was simply impressed. Impressed enough, in fact, to write this little post. The event was a job well done by all those involved.

There is something about being in a proper, full-on Palace, of course. The event was held in the spectacular apartments around the throne room – with great ceilings, fine artwork, chandeliers and gilt mirrors. I managed to take my own selfie a few feet in front of the throne – the use of mobile devices being encouraged throughout the event. Pitch@Palace was very well attended and the palace was crowded and full of energy and the buzz of conversation.

It turned out that the pitch day had been supported by a process that ensured the start-ups on show were very high quality. Forty-one start-ups/entrepreneurs had been selected from a network of fourteen partner organisations – tech accelerators, and University and government sponsored schemes. During October, the Duke of York held a “Pitch@Palace Bootcamp” at Central Working Space, part of a huge accelerator facility in the Mile End Road in the classical East End of London, in partnership with Microsoft Ventures, Wayra and KPMG. A panel of judges selected 15 of the start-ups to present.

The main event was kicked-off by the Duke of York. It was the first time I have seen him speak. He gave an urbane, quietly passionate speech about the program – grounded in a real sense of business reality, and strongly encouraging those in attendance to contribute.  It was an introduction that any top flight CEO would have been proud to have made.

Then came a series of three-minute pitches (supported by additional materials available on the web). What was immensely pleasing was the breadth of innovation and ideas on show. Ideas ranged across digital and physical tech, and across the categories of consumer technology, education, environment, medicine, robotics and gaming.

There isn’t space to describe all of the fine fifteen finalists, but I liked Insignia Technologies with smart labeling to reduce food-waste, Pure Marine who aim to crack the challenges of wave energy, Terra Recovery with a mission to mine existing landfill,  Armourgel with a product that protects the vulnerable against injury, Reach Robotics that makes gaming robots, and Insane Logic that through digital apps makes speech and language therapy easily available and affordable. The winner of the vote at the end of the evening was Squirrel who aim to empower low-income employees through digital  tools to manage and save their money.

There were other strong products in the original long-list of forty-one that had their own booths spread through the Palace. I liked See.Sense that manufacture (in Northern Ireland) an intelligent bike light that shines brighter and flickers faster when an internal accelerometer detects change, and so enhances visibility at key moments.

So, part from a good event, what conclusions can be drawn from the evening?

First point: Pitch@Palace emphasizes the way that business innovation and a culture of entrepreneurship have established themselves in the UK, on a strong foundation of tech innovation. There has been a real change over the last decade. The sector appears much more mature than during the time of the original dot.com frenzy at the turn of the century. There is a way to go – some ideas require larger funding that is commonly available early in the UK, and there needs to be more support for the creation of effective channels for new companies (an ex-colleague of mine has created a fine business that does just that). But, overall, we have developed a culture and infrastructure that can create new forms of growth.

Second point: I was impressed with seeing so much hardware and physical product. And some of this was being manufactured in the UK. The UK is now very strong in media and digital production, but it needs to be stronger across all manufacturing.

Third point: Many of the ideas and products presented – by design of the Pitch@Palace process – had a strong social or environmental edge. They were uniformly good business ideas as well. The evening felt remarkably progressive.

So, last night I saw a mash-up of Royalty, business and bright, new tech innovation. It worked.

Writings from Keith Haviland